FAQ’S
What is the Napa Valley Gift Card?
The Napa Valley Gift Card is your all-access pass to exclusive savings and experiences across Napa Valley. Use it at participating wineries, tasting rooms, hotels, restaurants, and shops to enjoy curated offers and members-only perks that aren’t available to the general public.
How does the Napa Valley Gift Card work?
Purchase your preferred dollar amount, pay a small activation fee, and receive instant access to exclusive Napa Valley discounts. Use the card like a prepaid Visa at participating partners to enjoy savings on tastings, wine purchases, dining, and lodging.
Where can I use the Napa Valley Gift Card?
Your gift card can be used at a growing list of participating Napa Valley businesses — including top wineries, boutique hotels, restaurants, and local retailers. Visit our “Where to Use” page for the latest partner listings.
What kind of savings can I expect?
Cardholders enjoy exclusive offers such as 2-for-1 tastings, member-only wine club discounts, reduced hotel rates, and unique local experiences not available to the public.
Is the Napa Valley Gift Card safe to use?
Yes! It’s backed by Visa, which means it’s safe, secure, and accepted at all participating merchants throughout Napa Valley.
How do I purchase a card?
You can purchase your card directly on our website by selecting the dollar amount you’d like. Starting at $100 to $500 or $1,000 completing checkout securely online.
Is there an activation fee?
Yes, a small activation fee applies, which gives you access to our exclusive savings program and private partner offers that far exceed the cost of activation.
How do I know which wineries, restaurants, hotels and retailers participate?
You’ll find an up-to-date list of participating locations on our website under the “Where to Use” section.
What if I still have a balance on my Napa Valley Gift Card after I leave the Napa Valley?
No problem! If you didn’t use the full balance of your Napa Valley Gift Card before heading home, you can continue using it anywhere Visa is accepted. Since it’s backed by Visa, your card works just like any other prepaid Visa card—whether you’re dining out, shopping, or traveling outside of Napa Valley. Enjoy your leftover balance wherever your next adventure takes you.
Can I use the card more than once?
Absolutely! Use your balance across multiple visits, locations, or trips until the full value has been spent.
Does the card expire?
The funds on the card never expire, though partner promotions may change over time. Check back often for new offers and experiences.
Can I give the Napa Valley Gift Card as a gift?
Definitely! It’s the perfect gift for wine lovers, travelers, and anyone who wants to experience Napa Valley’s best at a fraction of the cost.
What if my card is stolen or lost?
No worries, as long as you registered your card, we can deactivate the lost one and issue a replacement with your remaining balance. Your card is backed by Visa!
Can I use the card for on-line purchases from wineries?
Some participating wineries and retailers accept the card online. Look for the “Napa Valley Gift Card accepted here” badge or contact the merchant directly. Click on “Where to Use” on this site for more information on participating online retailers.
Why is it better using the Napa Valley Gift Card than just paying directly to wineries, restaurants, hotels and retailers?
Because your Napa Valley Gift Card gives you exclusive access to savings, member-only experiences, and private offers, meaning you pay less and experience more.
